Accessibility

Accessible Customer Service

Metrocare Health Services (MHS) is committed to provide goods and services in a way that respects the dignity and independence of persons with disabilities. MHS is also committed to ensuring our employees are educated and adhere to this policy.

MHS will make all reasonable efforts to ensure that all people are treated and provided customer service in a manner that is consistent with the principles of the AODA: Dignity, Independence, Equal opportunity and Integration

View our Accessible Customer Service Policy

We Value your Feedback

Your feedback matters to us! Whether you have a question, suggestion, or simply want to share your experience, we’re here to listen. Feel free to reach out by phone or email β€” we appreciate every opportunity to improve and serve you better.

If you need information in an accessible format, please let us know. We're happy to accommodate your request to ensure our content is accessible to everyone.

πŸ“ž Phone: 647_352_8868
πŸ“§ Email: support @ metrocarehealth.ca

Feedback Process

MHS will review all feedback received and respond in a timely manner. If the feedback is of a serious concern a response to the person submitting the complaint will be issued as soon as reasonably possible.

Accessibility Compliance Reports

Download Reports below:

2023

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